Roll Over Rover, Inc.

For people with four-legged friends.

Policies

Placing orders

Orders may be placed by telephone to 618.632.5884, fax to 832.634.5884, or email to sales@roll-over-rover.com. Download an ROR Order Form here.

For your protection, please do not email credit card numbers.

Minimum Orders

One dozen pieces. Feel free to mix and match to your heart’s content.

Shipping

Most orders are shipped via UPS. Wholesale prices do not include the shipping costs and will be charged to the buyer.

Returns

Sales are final so please choose carefully.

Prices

Prices are subject to change without notice. Sometimes the manufacturers change the prices on us and unfortunately we have to pass the alteration on to our customers but it doesn’t happen often.

Payment

Visa, Mastercard, and Discover are accepted. Your credit card will not be charged until your order is ready to ship.

Cancellations and changes

Cancellations or changes are not allowed for custom orders or orders in production. For orders from existing stock, cancellations or changes need to be made in writing 5 days prior to ship date.

Problems with your order

Problems need to be expressed to us within 5 days of your receipt of the order.

Privacy Notice

Roll Over Rover Threads, Inc. values your privacy. All of your personal information shared with us will remain confidential and will never be distributed or sold to any third party for any reason.